FAQ
Questions we actually get asked.
Working with Nova
How do I apply for a role?
Email contact@novamobiletech.net with the exact role title in the subject line. Tell us your availability and whether you need remote, hybrid or on-site work, and a recruiter takes it from there.
What does the eligibility step involve?
Before we can move an application forward we have to confirm your eligibility — that you are authorized to work in the United States, and that you meet any minimum age the role or its insurer carries. We will tell you exactly what is needed, and we never ask for identity documents through this website.
How long until I hear back?
Once you respond to us, a recruiter contacts you by SMS within 48 hours with more information about the role and the next step.
Does Nova charge job seekers anything?
No. We are paid by the employer when a placement is made. We never charge you to apply, to be considered, or to be placed, and we never ask for payment details through this website.
What kinds of roles do you place?
Six areas: customer support, data and back office, scheduling and outreach, healthcare admin, logistics and field, and sales and retention. The placements page lists every role type with how it is engaged and scheduled.
Do you offer remote work?
Yes — most of our open roles are remote, and the rest are on-site or hybrid. Every listing says which one it is before you apply.
Text messages
Everything about the messages we send, in plain terms. The full detail is in the SMS Terms and the Privacy Policy.
What kind of text messages will I get?
Job alerts when a role opens that matches what you told us, updates about an application you have already started, interview scheduling, invitations to hiring events, seasonal hiring campaigns, and offers or incentives. We also send occasional marketing and promotional messages about new roles. We do not send anything unrelated to hiring.
How often will you text me?
Message frequency varies. We text when there is something relevant — typically a handful of messages a month, not daily.
How do I stop the messages?
Reply STOP to any message and you will receive no further texts. You can also reply UNSUBSCRIBE. Message and data rates may apply.
What if I need help?
Reply HELP to any message, or contact us at contact@novamobiletech.net or (728) 215-4541. Our hours are Mon–Fri, 8:00 AM – 6:00 PM PT.
Do I have to sign up for texts to apply for a job?
No. Consent is not a condition of applying or of being placed. The checkbox on the updates page is optional and starts unchecked — you can apply for any role without ever opting in.
Will you share my phone number?
No. We do not sell or share your mobile information with third parties for promotional or marketing purposes. The Privacy Policy sets out exactly what we do and do not share.